How to set FTP account for user – Plesk Panel

1. Log into the Plesk Panel
2. Click on FTP Access
3. Click on Create Additional FTP Account

4. Fill out the form that is displayed:
o FTP Account Name: what do you want the login to be? (Required field)
o Home Directory: This will be the highest directory they will have access to. By default they have access to / for the Subscription.
Do note they will have access to everything below this point. (Required Field)
o New FTP Password and Confirm FTP Password should be self explanatory, type in what the FTP password should be for this user. (Required Fields)
5. Then click on the OK button and the new FTP user will be created.
6. FTP account list below in list.

Remote Desktop Support

I saw a remote desktop icon in my plesk control panel today, hadn’t notice before. I tried to RD to my domain and sure enough a login appeared. Do you support this? If that’s excellent.

That option is available by default in plesk control panel of all customers, but you cannot connect to RDP from it. We don’t allow RDP access on shared servers. It would need to be a dedicated server to allow people to log in via remote desktop.Or VPS Hosting. Or an SD Semi Dedicated Plan.